Terms & Conditions

1. Who we are

Ease Flow is operated by Karalee Barbee ("we", "us", "our"). By using the Ease Flow application and website (the "Service"), you ("user", "you") agree to these Terms & Conditions.

2. Acceptance

By creating an account, subscribing, or otherwise continuing to use the Service, you confirm that you accept these Terms and that you have authority and legal capacity to enter into this agreement.

3. The Service

Ease Flow provides a calm, simple organizer for adults 50+ to track reminders, medicines, emergency contacts, and personal notes. The Service is provided on an "as-is" basis and we do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

4. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose;
• engage in fraud, spam, or abusive behavior;
• infringe the intellectual property rights of others;
• attempt to interfere with the security or integrity of the Service, including by introducing malware, probing for vulnerabilities, or scraping data.

Ease Flow is not a medical service. Information stored in the app is for personal organization only and is not a substitute for advice from a qualified healthcare professional. Always follow the guidance of your doctor or pharmacist regarding medications and treatment.

5. Accounts

You are responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date.

6. Intellectual property

We retain all rights, title, and interest in the Service, including its software, design, and branding. You are granted a limited, non-exclusive, non-transferable right to use the Service within your subscription plan. You may not reverse engineer, resell, or redistribute the Service.

7. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by the Paddle Checkout Buyer Terms.

Subscriptions renew automatically at the end of each billing period until canceled. You can cancel at any time from your account; access continues until the end of the paid period.

8. Refunds

See our Refund Policy.

9. Suspension and termination

We may suspend or terminate your access to the Service for material breach of these Terms, non-payment, suspected fraud or security risk, or repeated or serious policy violations. You may stop using the Service at any time by canceling your subscription and deleting your account.

10. Disclaimer of warranties

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

11. Limitation of liability

To the fullest extent permitted by law, our aggregate liability under these Terms is capped at the fees you paid in the 12 months preceding the event giving rise to liability. We are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is not permitted by law.

12. Changes to the Service or these Terms

We may update the Service and these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the seller's jurisdiction, without regard to its conflict of laws principles.

14. Contact

Questions about these Terms? Contact Karalee Barbee through the support channel listed in the app. Billing questions are handled by Paddle at paddle.net.